Support

Help & FAQ

Open infrastructure means we get out of the way — but we still help you find the right page.

• What is MoryAudio, exactly?

  Open infrastructure for music. Artists publish, listeners discover by searching and sorting, smart contracts pay. We do not curate, recommend, rank, or guarantee revenue. We host the rails — musicians and listeners run the rest.

• How do I sign in?

  Use Google, Apple, or Kakao on the sign-in page. Wallet linking happens after sign-in via SIWE — one signature, no transaction, no gas.

• Why do I need a wallet?

  A wallet lets you receive royalty payouts (artists), stake MORY, vote in governance, and own ticket / fan-club NFTs. Listening to music does not require a wallet.

• How are royalties paid?

  Royalty splits live in immutable smart contracts on Polygon. When a stream / tip / ticket payment lands, the contract distributes MoryToken (MORY) to every credited contributor — instantly, verifiable on-chain. MoryAudio does not custody or guarantee these amounts.

• Do you decide which artists get featured?

  No. There is no editorial team and no recommendation algorithm. All discovery surfaces (Listen Now, Charts, Genres, Search) order content by mechanical signal: chronology, total play count, alphabetical, or your own sort selection.

• Is my listening data private?

  Yes. We hash your IP with a salt before storing, never share raw IPs, and aggregate playback rows after 12 months. See the Privacy Policy for details.

• How do I report a copyrighted track?

  Send a DMCA notice to dmca@moryaudio.com (procedure at /legal/dmca). Verified notices freeze the track within 24 hours.

• Can I download tracks for offline play?

  Offline mode arrives in Phase B alongside the mobile apps and Premium subscription tier.

• What is MORY?

  The utility token that flows through MoryAudio — used for tips, fan-club fees, ticket purchases, governance voting, and royalty payouts. Issued on Polygon. Token holdings carry no guarantee of value.

• I'm an artist — how do I publish?

  Apply at /artist-apply (Phase A: instant demo onboarding; Phase B: KYC + identity verification). Once approved, /studio/upload runs you through a 5-step wizard. Splits are configured by you and become immutable on-chain after publication.